How do I know what AMFs to pay?
Your total balance due found on the Member Dashboard reflects all outstanding fees you owe, which may include AMFs for 2019, 2018 and any earlier years still unpaid, as well as certification renewal fees. To align your account with our new AMF policy, you must pay any remaining AMFs for your certification(s) year(s) with end dates of May 31, 2020 or earlier. After you log in to www.isc2.org, click on Member Dashboard and then click Pay. The date you see associated with your certification is the end date for that certification year.
For example, to pay your 2019 AMF, you need to pay for the certification with an end date of 2020. Once you click Pay on the Member Dashboard, you can select and pay your certification with its associated end date in the following format:
This example above would cover the certification year June 1, 2019 – May 31, 2020 and must be paid as we are transitioning from paying AMFs in arrears (for previous years’ membership) to upfront upon the anniversary of your certification or associate status.
Why is there an increase in the Annual Maintenance Fee (AMF) from ISC)²?
To better support our mission of inspiring a safe and secure cyber world and to continue investing in a rich set of valuable resources for our members, we needed to make this change. With the board’s approval and based the on the advice of (ISC)² management, we have determined that increasing the AMF to U.S. $125 for members and U.S. $50 for associates will better enable us to deliver maximum value to our membership.
How did (ISC)² determine that U.S. $125 for certified members and U.S. $50 for Associates of (ISC)² is a fair price for my AMF?
AMFs are used by (ISC)² to directly support the costs of maintaining the (ISC)² certifications, related support systems and management of the association. For many years, (ISC)² has managed to avoid raising AMFs while maintaining the highest standards in support of our certifications and systems despite rising costs. For continued investment in the association, credentials and our members, the (ISC)² Board of Directors approved this AMF increase. While this new fee is in line with similar membership associations, we feel that our members receive a very a strong return on this annual investment. At the top of our AMF Overview page at www.isc2.org/AMFs-Overview, you’ll see a list of many of the valuable benefits you have access to. These range from immersive professional development courses, to discounts on learning materials, conferences, services and support, and much more at no additional cost to you. Members taking advantage of even a portion of their benefits will easily see a return on their AMF.
Does this change impact my current certification cycle?
If you only hold one certification, this will not affect your current certification cycle. If you hold multiple certifications, you will now only pay one fee of U.S. $125 total. If you hold multiple certifications, we will be using the earliest date of your certification when converting to the new AMF. For example, if a CISSP was obtained in September 2010, and a CAP was obtained January 2012, the CISSP certification would be the earliest certification used. You will only pay U.S. $125 for your Annual Maintenance Fee for all certifications held.
If I hold multiple certifications, how does this change affect me?
Starting July 1, 2019 and after addressing any outstanding fees by June 30, 2019, members with multiple certifications will save as they will only pay a single AMF of U.S. $125 regardless of how many (ISC)² certifications they earn. After July 1, 2019, your single AMF of U.S. $125 will be due on your earliest certification anniversary; i.e. start date of first (ISC)2certification held.
I have multiple certifications and have pre-paid in advance. How will this be handled in the new AMF structure?
Members with multiple certifications that have already pre-paid before the AMF conversion period (January 23, 2019 through June 30, 2019) will receive a separate communication and a refund.
What is the new payment schedule, or is there a payment plan?
The new payment schedule is to pay your AMF at the beginning of your certification cycle instead of at the end of your certification cycle. For example, if a CISSP was obtained in September 2010, and a CAP was obtained January of 2012, the CISSP certification would be the earliest certification, so the AMF would be due September each year.
What if I am a furloughed federal employee or contractor?
(ISC)² is keenly aware of the hardship our U.S. federal government members are experiencing. We’re proud of the work they do, and we would never be insensitive to this event. Key members of the (ISC)² team have worked for the federal government and have prior military service. The sequencing of enacting our new membership policy and AMF changes has been carefully planned to ensure a smooth transition and provide advance notice to members. Externalities like the current U.S. government shutdown and associated political dynamics are a moving target. We are providing more than five months for our association members to work through this change, and (ISC)² can make accommodations for any members impacted by the government shutdown. Any members impacted by the shutdown should contact Member Services.
What is simplified billing?
Simplified billing is moving the due date from the end of each member’s certification cycle to the beginning of each member’s certification cycle. Essentially, you are no longer paying for your membership last year but for the upcoming year.
What is the old timeline of paying vs. the new timeline of paying?
Previously, AMFs were charged at the end of the certification cycle. Now, AMFs will be charged at the beginning of the certification cycle.
If I’ve already paid my AMF, will I be charged the increased price?
If you’ve already paid your AMF, you will not be charged the increased price until your next payment is due. However, you will need to pay this year’s AMF by June 30 if your anniversary is before July 1, 2019. If your anniversary is after July 1, 2019, you have the option to pay this year’s AMF, as well as the remainder of your current three-year certification cycle at the current rate.
What if I am in the third-year of my certification cycle and need to renew?
Members who are due for renewal (members in the final year of their three-year certification cycles) between January 23, 2019 and June 30, 2019 must pay any outstanding AMFs and their 2019 AMF at the current rate before June 30.
How far in advance can I pay?
You can pay to the end of your current 3-year certification cycle.
How do I pay my AMF online?
To pay your AMF online, please sign in to your (ISC)² member dashboard at https://www.isc2.org. On the member dashboard, you will see a button on the right--hand side of the screen labeled “PAY”. Once on that page, choose the year of the cycle you are paying for and click ‘Continue to Checkout’. If the total is correct on that page, click ‘Checkout’ to enter your credit card information.
What payment methods can be used to pay my AMF?
AMFs can be paid by credit card, check, wire transfer or voucher/token. If paying by check, please be sure to mail the check to the address below:
(ISC)² Attn: Finance
311 Park Place Blvd.
Clearwater, FL 33759
Credit cards accepted: Visa, MasterCard or American Express (we do not accept Discover)
Wire transfer: (email wire transfer instructions to member)
How can my employer pay my AMF?
Your employer may call us directly at +1.866.331.4722 and select option 1. They will need your (ISC)² member ID number, first and last name and the total amount due. As long as they have all three items, we can accept payment for your AMF by phone. Your employer may also mail in a check for your AMF. If paying by check, please be sure your name and member ID number are listed on the check, so the funds are applied properly.
What does my balance mean?
Currently, invoices are created for your three-year certification cycle. The balance due is the AMFs not yet paid for your current certification cycle.
What are my outstanding fees?
My company gave me a voucher/token to pay my AMF. How do I apply this as payment?
To apply your voucher/token as payment, you may either pay online in your (ISC)² profile, or by phone. On the member dashboard, you will see a button on the righthand side of the screen labeled “PAY.” Once on that page, choose the year of the cycle you are paying for and click “Continue to Checkout.” Toward the bottom of the payment screen, you will see a textbox that says “Enter Voucher of Discount Code.” Please copy and paste your AMF voucher code into the blank textbox and click “Checkout”
What if I do not pay my AMF by July 1, 2019?
After AMF Conversion (January 23 through 30 June), any member that does not pay their AMFs will be in suspended status.
What do you mean by suspended status?
Once certification is suspended, individuals are required to submit all outstanding CPEs and pay all past due AMFs through the member portal prior to certification being reinstated. (ISC)² members or Associates of (ISC)² that enter suspension status will be subjected to a U.S. $600 fee prior to reinstatement.
(For a limited time in 2019, due to the implementation of new systems and procedures, suspended members and associates may need to contact Member Services via phone to regain certification. Visit www.isc2.org/contact-us to reach the Member Services team in your region.)
If I am suspended, how to I become active again?
Once your certification is suspended, individuals are required to submit all outstanding CPEs (if needed), pay all past due AMFs through the member dashboard and pay a reinstatement fee of U.S. $600 prior to restatement.
How long can my certification be suspended?
(ISC)² will hold a member in suspension status for up to two consecutive years. After two years, member will be terminated, and all membership rights will be revoked.
How do I reinstate my certification?
Once suspended, a member may be reinstated by submitting all outstanding CPEs and paying all past due AMFs through the member dashboard. Suspended members will also be subjected to a U.S. $600 reinstatement fee prior to reinstatement.
What if my certification is already terminated, can I reinstate?
If it has been more than 3 years since your certification expiration or termination date, you must retest and pass your examination, as well as pay reinstatement fee of U.S. $600.