Service level agreement (SLA) failures can lead to major losses, from a lack of organizations growing needs to the risk of downtime or worse, reputation damage. In these valuable but occasional negotiations, it is imperative that stakeholders are prepared.
ISC2’s new Express Course: Evaluating Cloud Service Provider Agreements and SLAs explores how to understand and evaluate cloud service agreements to ensure they support strategic objectives. Participants will learn to comprehend and shape cloud agreements to strengthen an organization’s ability to perform reliably and adapt to challenges.
At a time when organization consolidation is on the rise, evaluating inherited SLAs and ensuring they fit the evolving nature of a combined and growing operation is an essential part of cybersecurity due diligence in today’s M&A business world. Understanding what’s needed from an SLA as the cybersecurity landscape evolves is critical to the success of M&A. It is also necessary to minimize unwanted and avoidable litigation that can damage partner relationships and disrupt cybersecurity functions.
Establishing clear expectations from all parties with growth opportunities and check-in points can ensure agreements feel more like a partnership than a prison. With this course, you will establish clarity of organizational needs, understanding of provider responsibilities and performance expectations along with the available options if services do not go as planned. With this understanding, cybersecurity professionals can make informed decisions about performance and operations and manage risks that could arise.
This Cloud Security Express Course can be completed in just one hour with user access up to 60 days from purchase and is priced at U.S. $23, members and associates save 20%. Learners will gain foundational knowledge to manage agreement risk, negotiate and customize agreements and navigate the details of cloud service agreements.