Evaluating Cloud Service Provider Agreements and SLAs Express Course
Align Cloud Agreements to Support Strategy
Explore how to understand and evaluate cloud service agreements to ensure they support strategic objectives and strengthen an organization’s ability to perform reliably and adapt to challenges.
DELIVERY METHOD: ON-DEMAND | TIME: 1 HOUR | CPE CREDITS: 1 | FOCUS AREA: CLOUD SECURITY | PROFICIENCY LEVEL: INTERMEDIATE | LANGUAGE: ENGLISH | KNOWLEDGE AREA: OPERATIONS
Product Details
Explore key considerations for understanding and evaluating cloud service provider agreements and service level agreements. These documents spell out what the provider is responsible for, what kind of performance should be expected and what options are available if services do not go as planned. Understanding these details will help you make informed decisions about performance and operations and manage risks that could arise.
Learning Experience:
- Video and text-based content
- Learning activities
- Validation of completion
- 24/7/365 technical support
Who Will Benefit
This course is designed for cybersecurity professionals seeking to learn how cloud agreements affect operations and how to understand and evaluate them. No prerequisite knowledge is required, although a basic understanding of service agreements is recommended.
Key Topics
- Cloud security
- Contracts and agreements
- Security strategy integration
Learning Outcomes
- Navigate details of cloud service agreements
- Identify actionable evaluation strategies
- Negotiate and customize agreements
- Manage risk through agreements
Benefits
- Understand cloud service level agreements to make informed decisions about operations and manage risks that could arise
- Gain expertise in emerging cybersecurity topics
- Participate in activities centered on real-world applications
- Earn CPE credits
Program Completion
Learners have 60 days from the date of purchase to complete the entire course. Those who successfully complete this course will receive a digital Validation of Completion and earn continuing professional education (CPE) credits. We recommend that you download and retain the Validation of Completion for your personal records.
To receive a Validation of Completion and earn CPE credits, learners must:- Complete the learning experience
- Complete the learning experience evaluation
Credit Info
| CPE Credits | Group A | 1 |
| Field of Study | Cloud Security | |
| Level | Intermediate | |
| Prerequisites | No prerequisite knowledge is required, although a basic understanding of service agreements is recommended. | |
| Access | Online | This is a digital product. The content will be available up to 60 days after purchase date. |
For more information, please refer to the ISC2 Certification Maintenance Handbook for additional CPE requirement details.
CPE Credit Reporting
CPE credits earned from this learning experience will automatically be reported for ISC2 credentials on the first day of every month. Please allow up to 10 business days for processing.
CPE credits earned for this learning experience may also be eligible for continuing professional education credits for non-ISC2 certifications. Please visit the continuing education requirements established by the credentialing organization for eligibility.
For questions related to ISC2 CPE credits or the CPE portal not covered in the handbook, please contact us via our online form.
Group Ordering for Your Team
To purchase this course for someone or inquire about team discounts, please contact your regional office:
| Americas +1.866.331.4722 teamtraining@isc2.org |
EMEA +44.203.960.7800 teamtraining@isc2.org |
Asia-Pacific +852.5803.5662 teamtraining@isc2.org |
Delivery
A stable internet connection is required. To record your completion of the online learning experience, please ensure you are connected to the internet at all times.
Cancellation Policy
Refunds are not provided for ISC2 learning experiences.
Exam
Purchase of exam(s) only.
Access periods:
Exam code must be scheduled and administered with 365 days of purchase.
Exam with Peace of Mind Protection
Exam-only purchase with two attempts included in the purchase price.
- Peace of Mind Protection gives candidates two exam attempts at a lower cost than two single exams. Candidates have 180 days from purchase to sit both attempts, with a 30-day waiting period between attempts. Learn more
Online Instructor-Led Training
Applies to Online Instructor-Led Training purchases without an exam.
Access periods:
- Course materials / videos: 180-day access, starting from the date of your first live session. Materials are accessible up to one week before the first session.
- Digital eTextbook / Study Questions eBook: 365-day access from date of first access.
Online Instructor-Led Training + Exam
Applies to Online Instructor-Led Training + Exam bundles.
Access periods:
- Course materials / videos: 180-day access, starting from the date of your first live session. Materials are accessible up to one week before the first session.
- Digital eTextbook / Study Questions eBook: 365-day access from date of first access.
- Exam: 365 days from purchase date to sit your exam.
Online Instructor-Led Training + Exam with Peace of Mind Protection
Applies to Online Instructor-Led Training and Exam with Peace of Mind Protection bundles.
Access periods:
- Course materials / videos: 180-day access, starting from the date of your first live session. Materials are accessible up to one week before the first session.
- Digital eTextbook / Study Questions eBook: 365-day access from date of first access.
- Exam with Peace of Mind Protection: Two attempts included in the bundle price.
Peace of Mind Protection gives candidates two exam attempts at a lower cost than two single exams. Candidates have 180 days from purchase to sit both attempts, with a 30-day waiting period between attempts. Learn more
Certificates, Courses, and Express Courses (Continuing Professional Development)
- Training access: 60 days from purchase date.