This policy details the terms of use, conditions, restrictions for ISC2 vouchers as a form of payment for products and services, and outlines internal procedures that guides the issuance and use of vouchers.
Version 1.0
This policy applies to all ISC2 certified members, candidates and associates who wish to use vouchers as a form of payment for ISC2products and services.
ISC2 allows vouchers to be used as a form of payment for Annual Maintenance Fee (AMF), examination fees and training fees. Voucher numbers are not issued and released until invoice is paid in full. The following outlines the guidelines for all types of vouchers issued by ISC2.
4.1 Exam and Training Vouchers
4.1.1 Candidates can use the voucher to register for the exam and training of their choice.
4.1.2 Vouchers have an expiration date – one year from the purchase date and cannot be extended. The candidate is responsible for tracking when the voucher expires; no notification will be sent.
4.1.3 You must take your exam or training by the voucher expiration date. The examination and training fee will be forfeited on the date of expiration.
4.1.4 Vouchers cannot be extended, refunded nor replaced. It cannot be used for any other certifications.
4.1.5 Individuals using vouchers for payment for attendance at an examination or training session will be allowed to reschedule or cancel. However, the exam or training must be rescheduled for a date prior to the expiration date of the voucher.
The standard U.S. $50 reschedule fee and U.S. $100 cancellation fee for exams will apply. Cancellations and reschedules must be done at least 24 hours prior to the exam start time by contacting Pearson VUE. If you are not in attendance to the exam, you will be marked as a “no-show” and the entire exam fee will be forfeited.
4.2 Annual Maintenance Fee (AMF) Vouchers
4.2.1 Corporations/companies can purchase multiple vouchers to pay for their employees’ AMF.
4.2.2 Vouchers are purchased per individual/employee, and can be used as payment for their AMF.
4.2.3 Membership vouchers have an expiration date – one year from the purchase date and cannot be extended. The individual who has been issued with a voucher is responsible for tracking when the voucher expires; no notification will be sent.
4.2.4 The voucher must be used by the expiration date. It cannot be extended, refunded nor replaced.
5.1 Responsibilities
The ISC2 Member Services Team works closely with Finance, Exams and Education Teams on the purchase, usage and administration of vouchers as form of payment for ISC2 products and services.