Cancellation/Reschedule/Refund Policy for Training Seminars
If more candidates register for a seminar than a location can accommodate, (ISC)² will accept registrations on a first-come first-served basis, determined by the postmark date that (ISC)² receives payment in full for seminar fees (check or credit card authorization form).
If Candidate Cancels or Reschedules a Training Seminar:
All requests to cancel or reschedule a seminar received in writing with 22 days notice or more will incur a USD100 / EUR100 / GBP70* cancellation fee or rescheduling fee (Refund = Amount Paid, Less USD100 / EUR100 / GBP70). Written cancellation or rescheduling requests received five (5) business days or more prior to the seminar will be given credit toward attendance at a subsequent program only (no refund) and will incur an additional USD100 / EUR100 / GBP70 rescheduling fee.
Cancellations and reschedules received with less than five (5) business days notice and "no-shows" will not be given a refund, nor credit toward a later program (unless there is a documented medical emergency).
* Please Note - fees paid will depend on the location of the applicant’s event. Local taxes may be charged in addition, where applicable. Note: (ISC)² will not accept third party payments or applications for any (ISC)² seminar applicant unless the third party is a government agency, the applicant's employer, or is otherwise authorized by (ISC)² prior to the application being submitted.
If (ISC)² Cancels a Seminar:
(ISC)² reserves the right to cancel any seminar 15 days in advance if attendance is insufficient. In this case, (ISC)² liability shall be limited to full refund of fees paid. If the candidate chooses to reschedule an exam or seminar instead of receiving refund, the candidate will receive a refundable voucher valid for one year from date of issuance to reschedule. The burden is on the candidate to track when the one year period expires, as (ISC)² will not notify the candidate.