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(ISC)² CISSP Online Pilot Exam Frequently Asked Questions

(ISC)² is committed to exploring how we can make our certification exams as accessible as possible while maintaining our security standards and the integrity of our certification programs. Building upon what we learned during the 2021 online proctored pilot test, we are launching a second online proctored pilot test. Your participation will help us validate the feasibility of online exam proctoring in the future. 

The 2022 online proctoring pilot test for CISSP will be conducted February 28 – March 14, 2022. We expect this assessment to take approximately 8-10 weeks. No exam results will be given at the time of examination. All results for all participants will be held until after all assessments are completed which is not expected until May 2022.

Candidates who participate in the pilot program will be notified of their official results via email upon conclusion of the assessment of all pilot exams. The endorsement process, which normally takes four to six weeks, cannot begin for online proctor participants until after the results have been verified and delivered to test takers. Therefore, participants can expect the full certification process to take up to 16 weeks.  

The security and integrity of our examinations are of the utmost importance to (ISC)². If the 2022 online proctoring pilot test for CISSP needs to be terminated for any reason, all remaining undelivered appointments will be rescheduled for standard test center. No refunds will be provided for appointments that are changed from the online proctoring pilot to standard test center delivery. 

Any determination regarding potential online proctoring as part of a regular (ISC)² offering will take place after the conclusion of this assessment. 

If you have additional questions, please contact the Exam Administration team at examadministration@isc2.org.   


Q:

What is the (ISC)² online proctoring pilot test?

 
A:
The (ISC)² online proctoring pilot test is designed to assess the viability of online proctoring for (ISC)² certification examinations. The results of these pilot tests will help determine the potential future availability of online proctoring for (ISC)² certification examinations.
Q:

When can I register for the (ISC)² CISSP online proctoring pilot test?

 
A:
Candidates will be able to register for the (ISC)² CISSP online proctoring pilot test beginning February 14, 2022. Candidates must select "CISSP_OP” when registering. At checkout, you’ll need to provide the promotion/voucher code “ISC2ONLINE” to register for the CISSP exam that is part of the (ISC)² online proctoring pilot test. Registration is limited to first-come, first-served and will close March 14, 2022.
Q:

When will the (ISC)² CISSP online proctoring pilot tests occur?

 
A:
Online CISSP examinations will be administered February 28 – March 14, 2022. No other certification exams will be conducted during this online proctor pilot test.
Q:

Who is eligible to participate in the (ISC)² CISSP online proctoring pilot test?

 
A:
Online proctoring pilot test deliveries will be limited to candidates in the United States (excluding territories, possessions or government/military instillations physically located outside of the U.S.), United Kingdom and Singapore. Candidates must have no past (ISC)² discipline actions on record and have access to computer systems that meet minimum requirements. A maximum of 1,000 total examinations will be delivered as a part of the pilot test.
Q:

How much do online certification examinations as part of the pilot test cost?

 
A:
The cost for the online CISSP examination offered during this pilot test is the same as in-person examinations,  which is U.S. $749.
Q:

Which languages will certification examinations be available in as part of the pilot test?

 
A:
The CISSP examination will only be available in English.
Q:

In what format will certification examinations be available as part of the pilot test?

 
A:
Only the CISSP examination will be part of this pilot test in only the Computerized Adaptive Test (CAT) version. Candidates will have up to three hours to complete the examination, which includes 100-150 multiple choice items.
Q:

If I am scheduled for an in-person exam, can I reschedule my exam to take it online?

 
A:
Yes, however, you will need to cancel your in-person exam and create a new reservation for an online exam as part of this pilot test. (ISC)² and Pearson VUE will waive the U.S. $100 cancellation fee for your in-person exam if you are booking an online exam. Candidates will need to call Pearson VUE Customer Service directly for assistance to not incur the fee.
Q:

If I need to reschedule my online proctor examination, may I still take the exam online at a later date?

 
A:
No, you will need to cancel your online proctor examination and schedule an in-person examination. Online proctored exams will only be available February 28 - March 14, 2022 as part of this pilot test. For assistance, please contact examadministration@isc2.org
Q:

Will breaks be available for certification examinations as part of the pilot test?

 
A:
For security purposes, breaks are not permitted during the online CISSP examination. Candidates who attempt to take unscheduled breaks during certification examinations as part of the (ISC)² online proctoring pilot tests will have their sessions terminated and risk forfeiture of their examination result.
Q:

What test results will be available for the pilot test certification examinations?

 
A:
No exam results will be shared upon completion of the exam. All results will be sent after approximately 8-10 weeks of analysis. No further diagnostic information, regarding relative performance by domain, will be presented outside of a “pass/fail” result.
Q:

If I pass an online proctored exam, can I use it to apply for certification?

 
A:
Yes, after all exam assessments are completed and results are sent out, candidates will be able to use results from successful examination attempts within the (ISC)² online proctoring pilot tests to apply for endorsement and full certification.
Q:

Is the online exam the same as the test center-delivered exams?

 
A:
Examinations delivered online are equivalent to test center-delivered examinations with regard to examination outlines (domains and weighting), item types and difficulty.
Q:

What if my online exam encounters a technical problem during delivery?

 
A:
If for any reason an examination as part of the pilot test cannot be delivered successfully, it will be rescheduled for a future date in person at a Pearson VUE Test Center. No reschedule fee will be incurred. Please be aware that online proctoring pilot examinations that encounter a technical problem during delivery CANNOT be rescheduled for online delivery.
Q:

Why is the online pilot only available to candidates in the United States, United Kingdom and Singapore?

 
A:
For exam security and candidate support purposes, examinations delivered as part of the online pilot test are only available in the select locations. All candidates’ locations will be verified. Anyone found to be non-compliant with the required location will be forfeited at candidate’s expense and subject to further disciplinary actions up to and including a ban from future (ISC)² exams. If you are unsure if your location qualifies, please contact examadministration@isc2.org.
Q:

Are the results of the online pilot test also subject to statistical and psychometric analysis prior to releasing the official results?

 
A:
All examinations delivered as part of the online pilot test are subject to statistical and psychometric analysis prior to releasing the official results. Additionally, all candidates and exam deliveries are subject to conditions in the (ISC)² Examination Agreement and Candidate NDA.
Q:

Am I able to cancel an online exam for a full refund or reschedule for another time? Are there cancellation or reschedule fees for the online proctored pilot test exams?

 
A:
All examinations delivered as part of the online pilot test are subject to standard (ISC)² reschedule and cancellation policies. You will need to contact Pearson VUE online at least 48 hours prior to your exam, or by phone at least 24 hours before your exam. Pearson VUE charges a rescheduling fee of U.S. $50 and a cancellation fee of U.S. $100.
Q:

I took my (ISC)² exam online during the pilot test. When will I get my exam results?

 
A:
(ISC)² will conduct a thorough statistical and psychometric analysis of the score data to establish the pass/fail score before releasing official results, which will be sent via email. Candidates who participate in the February/March 2022 pilot program will be notified of their official results via email, approximately 8 – 10 weeks, after the conclusion of pilot administration, expected to be sometime in May 2022.
Q:

If I need my CISSP exam results by a certain date, should I consider participating in the online proctor pilot program or schedule an exam at a Pearson Vue Test Center?

 
A:
The online proctored pilot exams will require 8-10 weeks of psychometric and statistical analysis assessment before final results are delivered. The endorsement process, which follows exam results, can take up to six weeks for review. Candidates must keep this certification timeline in mind and plan accordingly.
Q:

What additional exam security precautions are required for this pilot?

 
A:
Security precautions are as follows -
  1. Candidates for the online CISSP exam must provide their intended country of administration at registration. Failure to provide the intended country of administration as indicated in the candidate registration question and /or failure to take delivery from a validated IP address located in the country identified at registration and congruent with the country identified during the required systems test, will result in a forfeiture of examination appointment and/or exam result. If location for (ISC)² CISSP CAT OnVUE pilot examination administration cannot be guaranteed at this time, register for standard test center delivery. Forfeited examination appointments are not eligible for refunds of any examination fee. 
  2. Online proctors will ask to be shown your testing environment, which must be a clean room. All candidates will be required to perform 360-degree work area scan. A 360- degree work area scan, is conducted as follows: 
    • Candidates will be asked to take a step back and turn in a circle slowly, using the webcam to show a view of the work area. If there is a problem with the testing environment, the candidate will be asked to correct it. 
    • Candidates will be asked to hold both wrists up to the webcam. Only a medical ID bracelet is permitted during a 360-degree work area scan. If a candidate is wearing any other item, the candidate to place it out of the testing environment. 
    • If the candidate has multiple computer monitors, the candidate will be required to unplug the second monitor and turn it around. 
    • If the candidate has a television, it must be turned off and covered. 
    • If the candidate has other prohibited items, the candidate must remove them from the testing environment. 
    • Religious, cultural and medical apparel will be visually inspected before the candidate may test.  
    • Certain permitted comfort aid items will be visually inspected before the candidate may test. 

If the candidate is not in compliance with all proctor directives for the 360-degree work area scan the candidate will forfeit the examination appointment and/or exam result. Forfeited examination appointments are not eligible for refunds of any examination fee. 

Other undisclosed security protocols are in place to ensure candidate identity as well as examination integrity. 

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