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  • Candidate and Member Services According Candidate and Member Services 

    Information about certifications, sitting for an exam, exam results, endorsements, CPEs, AMFs, profile changes.

    (ISC)² North America and Latin America

    311 Park Place Blvd
    Suite 400
    Clearwater, Florida 33759
    USA
    Monday – Friday, 8:00 a.m. – 5:00 p.m. ET
    +1-866-331-ISC2(4722)
    +1-727-785-0189
    membersupport@isc2.org

    (ISC)² EMEA

    3 More London Riverside
    Office #173
    London, SE1 2RE
    United Kingdom
    Monday – Friday, 9:00 a.m. – 5:00 p.m. GMT
    +44-203-960-7800
    membersupportemea@isc2.org

    (ISC)² Asia-Pacific

    25 Canton Road, Tsim Sha Tsui
    Unit 807, 8th Floor, Tower 1
    The Gateway, Harbour City
    Kowloon, Hong Kong
    +852-2850-6951
    +852-2850-6959
    membersupportapac@isc2.org

    Japan: +81-3-5322-2837
    China: +86-10-5873-2896

  • Training Training

    Information about training seminars and becoming an (ISC)² Training Provider.

    (ISC)² North America and Latin America

    1650 King Street, Suite 200
    Alexandria, VA 22314
    USA

    Certification and Training:
    Ph: 1-866-331-4722 ext. 2

    Corporate & Government Training:
    Ph: 1-866-331-4722 ext. 3

    (ISC)² EMEA

    3 More London Riverside
    Office #173
    London, SE1 2RE
    United Kingdom
    +44-203-960-7800
    info-emea@isc2.org

    (ISC)² Asia-Pacific

    25 Canton Road, Tsim Sha Tsui
    Unit 807, 8th Floor, Tower 1
    The Gateway, Harbour City
    Kowloon, Hong Kong
    +852-2850-6951
    +852-2850-6959
    isc2asia@isc2.org

    Japan:+81-3-5322-2837

  • Exam Reschedule or Cancellation Exam Reschedule or Cancellation
    Reschedule or cancel an existing exam registration date.

    Pearson VUE
    Contact Pearson VUE

    Americas
    877-863-0386

    Asia - Pacific
    +60-383-191-085
    (8:30 a.m. - 6:00 p.m. AEST)

    EMEA
    +44-161-855-7455

  • Education Education

    (ISC)² offers a wide range of educational courses and products to help you with your professional development needs including preparing for an (ISC)² certification, earning CPEs to maintain your (ISC)² credential and helping you stay relevant on current challenges facing our industry.

    Learn more about our courses and products.

    Need assistance?

    • For technical help with accessing my online course, email learn@isc2.org.
    • For content specific questions related to (ISC)² Certification courses, email education2@isc2.org.
    • For content specific questions related to Professional Development Institute (PDI) courses, email pdi@isc2.org.

    Found a content specific error in a course? Please let us know through the (ISC)² Education Course Errata Form.

    Interested in requesting permission to reprint content from courses or products? Please complete (ISC)² Education Course Permission to Reprint Form.

    For information about CPEs, login to the (ISC)² CPE Portal.

  • Complaint and Appeal Inquiries Complaint and Appeal Inquiries

    (ISC)² Examination Score Review and Other Complaint Process

    From time to time you may have questions regarding your examination score or other decisions made by (ISC)² regarding your membership status.  Listed below are the most common questions (ISC)² receives regarding examination scoring and other processes:

    • Examination Score Review: No re-scoring of your examination is available. For questions regarding exam content, please Contact Member Services. As a reminder, public discussion of specific exam items or content is not allowed due to the NDA and (ISC)² Code of Ethics.

    • Continuing Professional Education (CPE): All questions regarding your submission of CPE’s or (ISC)²’s CPE requirements should follow the process detailed in our CPE Handbook.

    • Reinstatement of Certification: Contact Member Services to discuss the steps needed to reactivate your certification.

    • (ISC)² Candidate Background Qualifications: Candidates are required to respond to four ethics related questions prior to taking the test. If any of the questions are answered “Yes,” candidates may not be eligible to earn (ISC)² certification and are advised to resolve any potential eligibility issues prior to scheduling the exam by contacting the legal team at legal@isc2.org

    • If you are de-certified for ethical violation or have any other ethics related issues, you must contact (ISC)² by submitting an email request to legal@isc2.org or by writing to:

      (ISC)2 Legal
    311 Park Place Blvd.
    Suite 400
    Clearwater, FL 33759

    If you have other questions, please use the Contact Us form and select “Complaint” as the topic or please call +1.866.331.4722.   Your question will be reviewed and responded to within three business days.

  • Marketing Opportunities Marketing Opportunities

    (ISC)² offers a wide range of advertising and sponsorship opportunities. Whether the relationship is multi-year, year-round, or event based, we believe our programs are most effective when they are tailored to meet the specific needs of both the sponsor and the members of (ISC)². We offer vendors in the cybersecurity community multiple ways to reach our members:

     

    For North America, Latin America and EMEA sponsorship inquiries, please contact:
    Lisa Pettograsso
    lpettograsso@isc2.org
    1-571-348-4780

    For Asia-Pacific sponsorship inquiries, please contact:
    Michaella Park
    mpark@isc2.org
    852-2850-6955
  • Corporate Headquarters Corporate Headquarters

    For PR inquiries, financial statements and legal matters.

    (ISC)² Corporate

    311 Park Place Blvd
    Suite 400
    Clearwater, Florida 33759
    USA
    Ph: +1-727-785-0189
    Fx: +1-727-683-0157
    communications@isc2.org

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If you would like to email us with specific questions, comments or complaints, please use the form below. You will get a response within one business day. Any information you submit will be kept in the strictest confidence.

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