Strengthening Interpersonal Skills
This immersive, self-paced online course is designed to help cybersecurity professionals focus on and enhance their understanding of non-technical areas such as emotional intelligence, decision making, communications and nonverbal communications in order to help them advance in their careers. The course covers such topics as effective relationship building, making group decisions, strategic thinking, interpersonal communication for managers, speech writing, persuasive communication techniques and much more.
- Emotional Intelligence – Understanding emotions to increase productivity
- Decision making – Making strategic and balanced work place decisions
- Communications – Effectively communicating with others
- Non-verbal communications – Impact of body language and facial expressions on professional perspective
Who Should Take This Course:
Security professionals needing/wanting to enhance their interpersonal skills to grow as leaders and influencers within their organization or the organizations they serve.
About This Course:
During this course you will follow an experienced security professional hoping to be considered for a leadership role within their company. By viewing instructional content and following their journey you will gain a better understanding of how emotional intelligence can increase productivity, identify methods for efficient decision making, review strategies for effective communication and understand the role non-verbal communications play in shaping professional perspectives. Each module concludes with an interactive exercise designed to reinforce learning and a final assessment at the end of the last module. You must score 70% or higher on the final assessment prior to receiving a certificate of completion and earning continuing professional education (CPE) credits.